Raleigh water and sewer rates
Who supplies water to Raleigh houses, what it costs, and how the sewer charge works.
Raleigh Water
Raleigh Water residential rates inside city limits, effective July 1, 2026; billed monthly
| Use a month | Price per unit (CCF, 748 gallons) |
|---|---|
| Fixed charge | $9.64 a month |
| 0 to 4 units | $3.22 |
| 4 to 20 units | $5.52 |
| 20 to more | $7.08 |
- Source
- Falls Lake in northern Wake County and Lake Benson in Garner.
- Hardness
- Total hardness (as CaCO3) was 25.2 ppm in 2025, with a range of 21.9 to 35.3 ppm.
- Lead
- Lead was not detected at the 90th percentile in 2025 tap sampling; 0 of 85 sites were above the 15 ppb action level.
Sewer
Inside city limits: a wastewater base charge of $8.83 and a wastewater infrastructure replacement charge of $4.50 for a 5/8” meter, plus $5.31 per CCF of associated wastewater.
Other charges on the utility bill
- Stormwater (Tier 2: 1,001 to 3,870 sq ft of impervious surface): $8.47 a month
Ways to pay less
- Low income: Raleigh water bill help (UCAP). Qualified customers are eligible for up to $275 per fiscal year, applied directly to their utility account, until the funds are exhausted. Wake County Human Services screens eligibility. How: Apply online, or mail or drop off the application at Wake County Social Services, 220 Swinburne St., Raleigh. Questions: customercare@raleighnc.gov or 919-996-3245.
- Leak adjustment on a high water bill. After a leak is repaired, Raleigh Water may adjust your bill for no more than a two-month consecutive period, once a year per customer per premise. Administrative fees are not adjusted. How: Contact Customer Care and Billing with a plumber's receipt or other proof of repair.
- Enbridge Gas rebates for efficient gas equipment. Enbridge Gas North Carolina gives a bill credit of up to $400 for qualifying natural gas equipment: $400 for a 0.97+ AFUE furnace, up to $300 for a tankless water heater, $50 for an ENERGY STAR smart thermostat. How: Submit the appliance rebate form within 90 days of installation with an itemized receipt.
Pay or manage it
- Pay your City of Raleigh utility bill (Raleigh Water Self-Service) ↗
- Start or stop Raleigh Water service ↗
Sources
- City of Raleigh: Utility Bill FAQ (billing cycle, leak adjustments)
- City of Raleigh: Stormwater Utility Fee
- Raleigh Water 2025 Consumer Confidence Report
- Raleigh Water FY2027 budget and rate presentation (median residential customer, 4 CCF)
Checked October 20, 2026. Every number here comes from the public sources listed, matched by our checker.
Rates change every year; this page shows when it was last checked. Nothing here is legal, tax or insurance advice.